Posts by Pylyp Fomyn
How to change your invoice language?
How to change your invoice language? In order to change your invoice language navigate in the Homepage to the “Billing Section” and choose “Change Invoice Language” under “Manage Your Account Details”. 2. Select the customer number to change the invoice language and click “New Request”. 3. Select one or multiple Billing Account numbers to change…
Read MoreHow to raise a Billing Enquiry?
How to raise a billing enquiry 1.To raise a Billing Enquiry we need to navigate in the Homepage to the section “Tickets” and choose “Raise Ticket” under Billing & Account Tickets. 2.On Raise Ticket page we will select one of the two options available for Billing Enquiries Account Enquiries: Legal name, Billing Address,…
Read MoreHow to view and dowload invoices and reports?
How to view and dowload invoices and reports The Billing Page allows you to search for your bills and reports from the past 12 month. Your bills are available as PDF files, which also can be downloaded. In case you have Voice services with Colt, you can view Call Details Records (CDRs) with our *Call…
Read MoreNew Order Managment Page
Order Management Page We are pleased to announce that the new Colt Online Order Management Page is now live! This replaces the current Order Management Page. However the old version will continue to be available under the Colt Classic option in the menu. ???? About: The Order Management Page provides you with an improved user…
Read MoreColt Online Dashboard
Colt Online Dashboard The Colt Online Dashboard shows you the key information about your Colt services and makes it really easy for you to do business with Colt. Moreover it is fully customisable meaning that you can decide which information is important for you to be shown in the the Dashboard, for instance you can…
Read MoreCan I request a copy of my invoice online?
Can I request a copy of my invoice online? Yes, you can request a copy of invoice from the past 5 months. Please click here to access the invoice page and the option to request a copy of invoice Watch this demo video for more details
Read MoreWhat are the differences between the original invoice and a copy of invoice?
What are the differences between the original invoice and a copy of invoice? The original invoice and copy will have the same charge details and amount to be paid. However any change done in the Company details will be reflected in the invoice copy, examples: Billing address, legal address, customer reference, Purchase order number, etc.
Read MoreHow long it takes to generate a copy of an invoice?
How long it takes to generate a copy of an invoice? Invoice copy may take around of 48hrs to be generated and available in the portal. However, during bill run period, (when system is generating the next invoice) it can take more time as we cannot generate copy of invoices during bill run period.
Read MoreHow can I download my invoice?
How can I download my invoice? Go to the invoice page , search the invoice using the different filter options and click on the invoice number link to download the invoice in PDF format.
Read MoreHow can I open the invoice file?
How can I open the invoice file Invoices are in PDF format. Please click here to download Acrobat Reader to view your invoices
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