Colt Online Help and Support

Get the most out of your services with Colt

Try some of our most popular topics:

Getting started

Get a Colt Online account, update your profile and request access to additional features.

Help Webinars

We'll show you the easiest way to manage your Colt services with webinars in English & German.

Order Management

Track and manage your order, request letter of authorisation (LoA), provide order details.


Service management

View and manage service inventory, create and manage tickets, planned works & more

Diagnostic tools

Router tool, Service Status tool, Syslog viewer, Performance monitoring & more



Invoices & reports, Update company account details, sign up for e-Invoices

User Management

Create and manage users,  access requests & approvals, update Profile and request access to additional features

Contact Management

Set Subscriptions for your Accounts & Services



Watch How to videos & recorded Colt Online webinar session