Colt Online Help and Support Use our support site to help you get the most out of Colt Online. Jump to popular topic areas: Getting started How to get a Colt Online account, update your Profile and request access to additional features Read more Order Management Track and manage your Order, Request letter of authorisation (LoA), Provide order details Read more Service management View and Manage service inventory, Create and manage tickets, Planned Works & more Read more Diagnostic tools Router tool, Service Status tool, Syslog viewer, Performance monitoring & more Read more Billing Invoices & reports, Update company account details, sign up for e-Invoices Read more User Management Create and manage users, access requests & approvals, update Profile and request access to additional features Read more Document Centre Download guides & PDFs Read more Colt Online app