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Order Management

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What is the Order Management Portal?

What is the Order Management Portal The Order Management Portal is a tool that allows you to: View your orders…

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How to find an order?

How can I find my order? Please check out these two short videos, which will show you how you can…

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How to view the details of an order?

How to view the details of an order? To see how you can view your full order details check out…

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How to track an order in progress?

How to track an order in progress In the Order Management Portal select the section “Orders in Delivery” and click…

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How to update billing information of an order in progress?

How to update billing information of an order in progress In order to update the billing information of an order…

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How to provide information to resolve order delays?

How to provide information to resolve order delays If your order is currently being delayed due to a customer reason…

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How to contact Colts Service Delivery Teams?

How to contact Colts Service Delivery Teams? If you have any queries or additional information about your order to share…

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How to change the language in which you receive notifications?

How to change the language in which you receive notifications Notifications are available in either: English French German Italian Spanish…

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How to manage notifications received from Order Management?

How to manage notifications received from Order Management As a Colt Online users you can choose if you wish to…

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How to accesss the Order Management Portal?

How to accesss the Order Management Portal On the Home page we can access the Order Management Portal in two…

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