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How to set your PBX Configuration
To ensure a smooth Service Activation, please consider following number formats when configuring your PBX,both for incoming and outgoing calls.…
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What is the Order Management Portal?
What is the Order Management Portal The Order Management Portal is a tool that allows you to: View your orders…
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How to find an order?
How can I find my order? Please check out these two short videos, which will show you how you can…
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How to view the details of an order?
How to view the details of an order? To see how you can view your full order details check out…
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How to track an order in progress?
How to track an order in progress In the Order Management Portal select the section “Orders in Delivery” and click…
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How to update billing information of an order in progress?
How to update billing information of an order in progress In order to update the billing information of an order…
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How to provide information to resolve order delays?
How to provide information to resolve order delays If your order is currently being delayed due to a customer reason…
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How to contact Colts Service Delivery Teams?
How to contact Colts Service Delivery Teams? If you have any queries or additional information about your order to share…
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How to change the language in which you receive notifications?
How to change the language in which you receive notifications Notifications are available in either: English French German Italian Spanish…
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How to manage notifications received from Order Management?
How to manage notifications received from Order Management As a Colt Online users you can choose if you wish to…
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