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Is it possible to download reports from the (Skylight Analytics) Performance Reporting tool?

Yes, reports can be generated and downloaded from the Performance Reporting tool. Reports can be generated covering selected time periods. Data…

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What products and KPI’s are included within the Skylight Analytics reporting tool?

Skylight Analytics gives ‘near’ real time monitoring information (5 min sample rate) for Ethernet, IP (IP Access and IPVPN), Optical…

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How to create a user to access Network Services – Performance Reports (Skylight Analytics)

How to create a user to access Network Services – Performance Reports Customer Administrator users can create new users in…

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How to access the Network Services – Performance Reporting tool (Skylight Analytics) in Colt Online

How to access the Network Services – Performance Reporting tool (Skylight Analytics) in Colt Online Step 1 –  Login to Colt Online…

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Disaster Recovery Online

Disaster Recovery DR Online for SIP Trunking & Voice Line (v) What is Disaster Recovery ? (De-)Activation upon request (De-)Activation…

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Colt Intelligent Number Routing Platform Datasheet

Colt Intelligent Number Routing Platform Data Sheet Benefits at a glance: Enhanced Customer Experience: immediate 24/7 responses, intelligent call routing,…

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How to raise a request for change for SDWAN services

Prerequisites – This option is only available for customers that have contracted Managed Network  Services (MNS) You can request a…

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PSTN Switch Off? Colt continues to support ISDN services

PSTN Switch Off? Colt supports ISDN services with ‘Voice Line (v)’ ISDN over SIP – Technical Specifications Description Specifications Features…

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Colt Voice Coverage

Colt Voice Coverage Enterprise and Wholesale Voice Coverage: Enterprise Wholesale and Reseller   For more information please contact us: +44…

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Colt Interactiv Contact Centre Datasheet

Colt Interactiv Contact Centre Data Sheet Benefits at a glance: Minimise application resources: Manage call flow and load in our…

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