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Which tools are available in the Diagnostic Toolkit?

Which tools are available in the Diagnostic Toolkit? Note: Diagnostic Toolkit are not available for services  contracted with Colt Japan,…

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How to escalate an incident?

How to escalate an incident? We understand that there may be times when you wish to escalate an incident. This…

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Why don’t i get any results when searching for planned works in Colt Online?

Why don’t i get any results when searching for planned works in Colt Online? There could be several reason for…

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How to view Planned Works?

How to view Planned Works On the Home page click into Services Section – View Planned Works. This will open…

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What is Planned Works ?

What is Planned Works Overview of Planned works / Change management operations Colt network spans 184,000+ kilometres of long distance,…

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Service Support Glossary

Please see below the list of Service Support glossary

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What are the model and specifications for Polycom devices?

What are the models and specifications for Polycom devices? You can find the models and specifications in the Polycom website…

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Wireless IPVPN CDRs

Wireless IPVPN CDRs Use the documents below to interpret the CDRs (Call data Records) for Wireless IPVPN services Wireless IPVPN…

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Colt SIP Trunking – IP PBX configuration guides

Colt SIP Trunking – IP PBX configuration guides   Click the link below to download the IP PBX configuration guides.…

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Cloud UC user guides

Cloud UC user guides You can find below the guides for Cloud UC services: Colt CloudUC admin portal guide v1.1…

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