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What is Planned Works ?

What is Planned Works Overview of Planned works / Change management operations Colt network spans 184,000+ kilometres of long distance,…

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Service Support Glossary

Please see below the list of Service Support glossary

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What are the model and specifications for Polycom devices?

What are the models and specifications for Polycom devices? You can find the models and specifications in the Polycom website…

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Wireless IPVPN CDRs

Wireless IPVPN CDRs Use the documents below to interpret the CDRs (Call data Records) for Wireless IPVPN services Wireless IPVPN…

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Colt SIP Trunking – IP PBX configuration guides

Colt SIP Trunking – IP PBX configuration guides   Click the link below to download the IP PBX configuration guides.…

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Cloud UC user guides

Cloud UC user guides You can find below the guides for Cloud UC services: Colt CloudUC admin portal guide v1.1…

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How can I contact Colt for support?

How can I contact Colt for support? You can find our contact details here

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How can I update an open ticket?

How can I update an open ticket? Steps From the Menu bar navigate to the Ticket option and select the…

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How can I track an open ticket?

How can I track an open ticket? Steps From the Menu bar navigate to the Ticket option and select the…

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How can I log a ticket to request general information about my service?

How can I log a ticket to request general information about my service? Click on the “Requests, Incidents” tile on…

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