How to create a user to access Network Services – Performance Reports (Skylight Analytics)

How to create a user to access Network Services – Performance Reports

Customer Administrator users can create new users in Colt Online and provide access to Network Services – Performance Reports for a specific service(s). See below the steps to create a user with Network Services – Performance Reports access

Step 1 – Login to Colt Online 

Step 2 –  Go to Administration settings

Step 3 – Click on Create User

Step 4 – Select the user type – “End User Access” and click Next

Step 5 – Enter the email address of the user you want to create. Select one of the existing contact displayed in the table and click Next 

Note: Colt Online will check if the email address already exist. Select the contact shown in the table or go to Step 6 to enter manually the user details

Step 6 – Review the user details or enter the mandatory details an click Next

Step 7 – Select the services you want to give access to your user. User the search bar to filter the result if needed. Then click Next

Note: You can only give access to the Services that you have administrator rights. Click here to know more about Customer Administrator access

Step 8 – Review the details and click Confirm.

User is created and credentials details are sent to the user by email.