How can I view the notifications/subscriptions that I am set up to receive from colt?

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When selecting “My Subscriptions” from your profile page, you will be taken to the page which shows which notifications you are set up to receive. The different subscription types are also known as Contact Groups and are available under one of 3 different levels:

LevelDescription
Account LevelDisplays the subscriptions that you are set up at Account Level. These notifications will apply to any services ordered within the account (Customer Number)
Service LevelThese subscriptions are set up at Service Level and apply to individual services only
Billing LevelSubscriptions at Billing Level will apply to a specific BCN within the Account

 

When selecting a Contact Group type, the Customer Numbers and Services will be displayed only for those which you have any subscriptions set up for. The example below shows that there are 2 accounts which have subscriptions set up with; the first is set up with Default Service Notifications. The second is set up with Default Service Notifications and Planned Works.

 

 

Click here to view the details of which Subscriptions [contact groups] are available at each level.