I want to change the contact details that you have for me

To ensure that we hold the most up to date contact information (Tel Numbers, Preferred language etc) for notifications, you can review and update key information by clicking on “My Subscriptions” from your profile page, then Contact Groups. Alternatively, click on Contact Details in the breadcrumbs^†

1. Click on Contact Groups

 

2. Edit the required fields and click Submit:

 

Field Name	Description
Title	Title [Mr, Mrs, Ms etc]
First Name	First Name
Last Name	Last Name
Group Contact	Select this if a contact belongs to a team/department within your company
Work Phone (direct)	Select appropriate country code and enter full number
Mobile	Enter personal mobile number, if applicable
Preferred Language	This will control the language that notifications are sent to you in*
Switchboard	Enter main reception number, if applicable
Switchboard Extension	Provide your extension number, if applicable
Days & Time Availability	Provide us with your days and hours of available, if applicable (for site contact and technical information only)

*Some notifications are available in English only; e.g. Major Network Incident Updates and Planned Work notifications

^†Please be aware that these details will not have any impact to the portal’s profile settings, which can be found by navigating to Update Profile settings.