How to upgrade my Colt Online user from Customer to Customer administrator?
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- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- Colt Interactiv Contact Centre Datasheet
- What APIs Colt offers?
- Latest Updates to Origin Surcharges for Number Hosting Customer
- Why I get the message “Single Sign On is not enabled for your company.” when I try to login with my company’s credentials in Colt Online?
- Why I cannot access the Update Password page?
- Colt Cloud SIP
- How do I reset my password if I have Single Sign On enabled in Colt Online?
- Can I login to Colt Online with my company credentials (Single Sign-On)?
- How can I reset my password?
- How can I check if a user is set as Single sign On?
How to upgrade my Colt Online user from Customer to Customer administrator?
You can request to become an Colt Online administrator for the accounts associated to your Colt Online profile. See below how to request it.
Administrator rights will allow you to see, update, create and delete users that have access to your accounts in Colt Online. You will also receive notifications to approve access request from other users.
Important: Request for Administrator rights are per Account number so if you have more than one Account number in your profile then you need to request administrator rights for all the accounts you want to administer.