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Why I cannot access the Update Password page?
Your profile has Single Sign On enabled. This means Colt Online is not storing your password. To update your password…
Read More...How to see the customer accounts associated to my Colt Online profile?
How to see the customer accounts associated to my Colt Online profile? You can check the the list of account…
Read More...Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?
This is a security validation to avoid unwanted access to users that don’t belong to your organisation. Colt Online will…
Read More...How to upgrade my Colt Online user from Customer to Customer administrator?
How to upgrade my Colt Online user from Customer to Customer administrator? You can request to become an Colt Online…
Read More...How to update your profile settings?
How to update your profile settings? See GIF or steps below to update your profile details Steps From the menu…
Read More...How to view, add or remove a Billing Account in my Colt Online profile?
How to add or remove a Billing Account in my Colt Online profile? Adding more Billing Accounts Removing Billing Accounts…
Read More...How to remove an Customer Account from my Colt Online profile?
How to remove an Customer Account from my Colt Online profile? You can remove the Current Account numbers from your…
Read More...How can I check if a user is set as Single sign On?
Prerequisites: You must be a customer administrator user. You must have administrator rights for the Account Number you want to…
Read More...How to unlock an user in Colt Online?
How to unlock an user in Colt Online? You must be a Customer Administrator user to be able to search…
Read More...How can I change the email address of my Colt Online account?
How can I change the email address of my Colt Online account? You cannot change the email address associated to…
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