- How to update your profile settings?
- How to enable Single Sign On for Colt Online?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- SIP Trunking – External Service Guide
- Request Physical Access for Nodes and LDNs
- Ethernet Line External Service Guide EN
- UBOSS Portal Guide
- France Hosted Customer Numbers
- Why I cannot access the Update Password page?
- How to see the customer accounts associated to my Colt Online profile?
- How to access the Network Services – Performance Reporting tool (Skylight Analytics) in Colt Online
- Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?
- How to upgrade my Colt Online user from Customer to Customer administrator?
Which tools are available in the Diagnostic Toolkit?
Note: Diagnostic Toolkit are not available for services contracted with Colt Japan, Singapore, Hong Kong and South Korea
Tools | Ethernet | IP Access | IP VPN | Should be used to . . . |
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...obtain a summary of the active status of a service |
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...gain access to performance data for the service over the last 7 days. Depending on availability, this will include utilisation, packet loss, Jitter and Latency data |
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Service Test Portal (Currently unavailable) | ...view and apply Loopback and Y.1564 service tests |
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...run real-time commands directly on the routers that Colt terminate on site |
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...view real.time and historical events on the routers that Colt terminate on site |
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...access Colt's Peering Website |
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...view detailed information about how traffic is routed over Colt's IP backbone network to the final destination |
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Tools | Ethernet | IP Access | IP VPN | Should be used to . . . |