- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- How to Open a PDF File in Google Chrome?
- Cloud SBC usage Reporting Portal – User Guide
- Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?
- How to create a new user restricted to certain Billing Account Number(s)?
- How to change your invoice language?
- How to use Infovista?
- CIC Licensing Portal – User Guide
- Operator Connect – Ordering Portal
- What is a Product Communications Contact?
- Why is there a warning symbol next to some of my contacts?
Which tools are available in the Diagnostic Toolkit?
Note: Diagnostic Toolkit are not available for services contracted with Colt Japan, Singapore, Hong Kong and South Korea
Tools | Ethernet | IP Access | IP VPN | Should be used to . . . |
|---|---|---|---|---|
 | ...obtain a summary of the active status of a service |
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 | ...gain access to performance data for the service over the last 7 days. Depending on availability, this will include utilisation, packet loss, Jitter and Latency data |
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| Service Test Portal | ...view and apply Loopback and Y.1564 service tests |
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 | ...run real-time commands directly on the routers that Colt terminate on site |
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 | ...view real.time and historical events on the routers that Colt terminate on site |
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 | ...access Colt's Peering Website |
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 | ...view detailed information about how traffic is routed over Colt's IP backbone network to the final destination |
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| Speed Test | Check the speed of the customers internet Access service directly from their PC |
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Tools | Ethernet | IP Access | IP VPN | Should be used to . . . |