Which tools are available in the Diagnostic Toolkit?
Note: Diagnostic Toolkit are not available for services contracted with Colt Japan, Singapore, Hong Kong and South Korea
Tools | Ethernet | IP Access | IP VPN | Should be used to . . . |
|---|---|---|---|---|
 | ...obtain a summary of the active status of a service |
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 | ...gain access to performance data for the service over the last 7 days. Depending on availability, this will include utilisation, packet loss, Jitter and Latency data |
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| Service Test Portal | ...view and apply Loopback and Y.1564 service tests |
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 | ...run real-time commands directly on the routers that Colt terminate on site |
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 | ...view real.time and historical events on the routers that Colt terminate on site |
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 | ...access Colt's Peering Website |
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 | ...view detailed information about how traffic is routed over Colt's IP backbone network to the final destination |
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| Speed Test | Check the speed of the customers internet Access service directly from their PC |
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Tools | Ethernet | IP Access | IP VPN | Should be used to . . . |
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Voice Inventory Portal User Guide
- Why can I not add a subscription for my account?
- How do I add a new domain to a customer number?
- What does it mean to receive an error saying “Email domain not allowed”
- How do I create a new contact?
- How do I set up to receive notifications about planned maintenance (Planned Works) on my service?
- How do I set up to receive notifications for proactive tickets raised against my service?
- How can I edit the notifications/subscriptions other people in my organisation receives from colt?
- Which notifications/subscriptions are available in the contact management module?
- How do I completely remove a contact record?