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How can I log a ticket for a fault in my service?

How can I log a ticket for a fault in my service? Step 1 – In the Menu bar select…

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I cannot find my service on Colt Online. What shall I do?

I cannot find my service on Colt Online. What shall I do? Go to the services page, by clicking the…

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Where can I find the details of my service?

Where can I find the details of my service? You can find details on your services by clicking on the…

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How to access the Syslog Viewer tool?

How to access the Syslog Viewer tool? To access the Syslog Viewer, go to the Services>View Services tile on the…

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How do I know if my service is impacted by a network incident?

How do I know if my service is impacted by a network incident? Services impacted by a network incident will…

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How to request a cease of my service?

How to request a cease of my service? Prerequisites: You must have the role “Cease Your Service” to be able…

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