Colt Neuigkeiten zu Sprachprodukten
News Colt Voice Products Home > Page 9 The latest news Roadmap Discover more: Login to Colt Online Register for an account Update We have restructured the Colt Online menu to give an overview of all Colt’s voice product applications and service guides. Tools & Applications Please note that access to the tools and…
Mehr lesenWelche Benachrichtigungen/Abonnements sind im Kontaktmanagement-Modul verfügbar?
Es gibt eine Reihe von Benachrichtigungen und Abonnements, die für jeden Kontakt innerhalb Ihrer Organisation angezeigt und verwaltet werden können. Dies ist in der nachstehenden Übersicht dargestellt: Die wichtigsten und kritischsten Abonnements, die von Kunden genutzt werden, sind die für proaktive Tickets und Benachrichtigungen über geplante Arbeiten, wie unten dargestellt: Andere Abonnements umfassen die folgenden:
Mehr lesenColt Sprach-CCaaS
Contact Centre as a Service (CCaaS) Service Guide Home > Page 9 Overview Discover more: Login to Colt Online Register for an account Overview Colt Contact Centre as a Service (CCaaS) is a flexible, managed, cloud-based one stop shop solution that integrates the capabilities of the best in class Contact Centre solution powered…
Mehr lesenColt Stimme IN Services
Intelligent Network (IN) Services Service Guide Home > Page 9 Overview Number Types Termination Types Discover more: Login to Colt Online Register for an account Overview Colt Intelligent Network (IN) Services is a managed portfolio of inbound voice services to non-geographic and geographic numbers with feature-rich call routing and delivery options. The…
Mehr lesenColt Intelligente Sprachkommunikation
Colt Intelligent Communications Service Guide Home > Page 9 Overview Discover more: Login to Colt Online Register for an account Overview Colt Intelligent Communications (CIC) is a flexible, managed, cloud-based one stop shop solution that integrates the capabilities of the best in class Unified Communication and collaboration solutions of Teams with Office 365 productivity…
Mehr lesenColt Stimme Voice Line (v)
Voice Line (v) Service Guide Home > Page 9 Description Specifications Features Options Number Format Valid CLI Unsupported features Migration to Voice Line (v) Installation Reboot PDF Online Alternative services Pure VoIP: SIP Trunking Cloud based VoIP & UC: Intelligent Communications Additional services CCaaS – Contact Centre as a Service Freephone & other special numbers:…
Mehr lesenColt Stimme SIP Trunking
SIP Trunking Service Guide Home > Page 9 Basics Trunk Configuration Interface Specification Connectivity and bandwidth IP Design IP PBX interoperability Signalling and Media capabilities Phone numbers Resilience Performance Reporting Service Assurance Fraud Management Charges & Billing Alternative services Wholesale SIP Trunking: Number Hosting Cloud based VoIP & UC: Intelligent Communications Additional services CCaaS -…
Mehr lesenCIC Live Portal - Benutzerhandbuch
CIC Live Portal User Guide Home > Page 9 Access Navigation Dashboard Alarms Statistics Calls Users Configuration of Users Administration Discover more: Login to Colt Online Register for an account For Support Raise a Service Request Connect to this page using your microsoft credentials. Please find all the necessary information to effectively use this portal.…
Mehr lesenColt Begleitendes Handbuch - Service Assurance
Home > Page 9 Service Assurance Colt Companion Guide Back to home On this page: Colt Online & service assurance Technical support requests Escalating an issue Major network incidents Changes to your services Contact us: Get support online Call us Email us 1. Colt Online & service assurance Colt Online is our web-based customer platform,…
Mehr lesenColt Begleitendes Handbuch - Service Delivery
Home > Page 9 Service Delivery Colt Companion Guide Back to home On this page: Delivery process Order Tracking Fast Track Requests Escalations Colt Project Management Need help? Contact us: Get support online Call us Email us 1. Service delivery process We’re committed to ensuring your experience throughout the order lifecycle is as effortless as…
Mehr lesen