MSS Premises FIrewall Product Convergence

Product portfolio optimisation

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1. Introduction

We’ve successfully completed the second phase of aligning the Lumen EMEA and Colt product and solution portfolios. This convergence brings you the best of both worlds, combining strengths from each portfolio to deliver a more streamlined experience.

MSS Premises Firewall remains within the broad offering of Colt’s cyber security products within the converged portfolio, but will experience a name change. MSS Premises Firewall will become Managed Firewall Service (MFS).

The MFS service will continue to provide a simple to deploy, fully managed Firewall service. For a fixed monthly amount. Colt will manage the service for you in any locations it has been deployed for the duration of the contract.

2. What does this mean for you?

You will stop using Lumen SSP to view Firewall logs and policy. This will be replaced by access to the Firewall vendors own portal toolsets. This will enhance your ability to view configs and run reports on your collected log data.

You will see the product name change on your invoice.

Will the commercial model change with the product convergence?

There are no differences in the commercial model compared to Lumen EMEA. Your account team will remain available to support with any changes to your service that you are unable to manage through the self-serve functionality in the portals.

3 Additional resources

Colt Online is the self-service, one stop customer portal (Lumen EMEA Control Center equivalent) to manage your services once you have either purchased a converged product or have been fully migrated to the Colt systems.  

There is extensive Colt Online help with FAQs, tutorials and supporting videos.