Posts by olivia.mcdonald@colt.net

Colt Intelligent Number Routing Platform Data Sheet Home > Archives for olivia.mcdonald@colt.net Benefits at a glance: Enhanced Customer Experience: immediate 24/7 responses, intelligent call routing, and reduced wait times Cost Efficiency: Minimizes the need for live agents and lowers upfront investment and maintenance costs Improved Operational Efficiency: Manages high call volumes automatically, allowing your team…

Colt Voice Coverage Enterprise and Wholesale Home > Archives for olivia.mcdonald@colt.net Voice Coverage: Enterprise Wholesale and Reseller   For more information please contact us: +44 (0)20 7863 5510 sales@colt.net www.colt.net Login to Colt Online Register for an account Coverage Colt has a wide portfolio of voice services with a broad international coverage now extended to…

Colt Interactiv Contact Centre Data Sheet Home > Archives for olivia.mcdonald@colt.net Benefits at a glance: Minimise application resources: Manage call flow and load in our network. We distribute your calls to sites, countries, homes or devices Simplify your IT services: Configure skills based routing to your next available agent. Re-use your existing hardware or remove…

Origin Surcharges Updates to Colt Origin Surcharges Home > Archives for olivia.mcdonald@colt.net Discover more: Login to Colt Online Register for an account Update to Origin Surcharges Please be aware that there will be changes to some origin surcharges, as a result of updates applied by terminating operators. Origin surcharges are defined by terminating operators and…

Bring Your Own Carrier Colt Cloud SIP Home > Archives for olivia.mcdonald@colt.net Benefits at a glance: Provide the best customer experience: Maintain the best in class voice service whilst your business transforms to cloud applications, ensuring service stability. Migrate with ease and certainty: We have established processes for routing voice services to the major cloud…