- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Colt Companion Guide – Service Assurance
- Colt Companion Guide – Service Delivery
- How to add an additional contact while creating a ticket?
- How to Open a PDF File in Google Chrome?
- Cloud SBC usage Reporting Portal – User Guide
- Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?
- How to create a new user restricted to certain Billing Account Number(s)?
- How to change your invoice language?
- How to use Infovista?
- CIC Licensing Portal – User Guide
To ensure a smooth Service Activation, please consider following number formats when configuring your PBX,both for incoming and outgoing calls.
For Outgoing Calls:
A Number (Customer, originator) | B Number (Destination) | |
---|---|---|
National Call | NSN (TON=NAT) 0 NSN (TON=UNK)* CC NSN (TON=INT) 00 CC NSN (TON=UNK) | NSN (TON=NAT) 0 NSN (TON=UNK)* CCNSN (TON=INT) 00CCNSN (TON=UNK) SN (TON=UNK) |
International Call | CCNSN (TON=INT) 00CCNSN (TON=UNK) |
*In countries where national dialling prefix 0 is used
For incoming calls:
A Number (Originator) | B Number (Customer, destination) | |
---|---|---|
National Call | NSN (TON=UNK) 0NSN (TON=UNK)* | Extension Digits (TON=UNK) NSN (TON=NAT) 0 NSN (TON=UNK)* CCNSN (TON =INT) 00CCNSN (TON=UNK) SN (TON=UNK) |
International Call | 00CCNSN (TON=UNK) CC NSN (TON=UNK) |