- How to enable Single Sign On for Colt Online?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- Disaster Recovery Online
- Colt Intelligent Number Routing Platform Datasheet
- How to raise a request for change for SDWAN services
- How to add/remove domain(s) used in my Single Sign On setup in Colt Online?
- How to inform Colt when my IdP certificates used for Single Sign On are about to expire?
- What are the steps to set up Single Sign On for my organisation?
- PSTN Switch Off? Colt continues to support ISDN services
- Colt Voice Coverage
- Colt Interactiv Contact Centre Datasheet
To ensure a smooth Service Activation, please consider following number formats when configuring your PBX,both for incoming and outgoing calls.
For Outgoing Calls:
A Number (Customer, originator) | B Number (Destination) | |
---|---|---|
National Call | NSN (TON=NAT) 0 NSN (TON=UNK)* CC NSN (TON=INT) 00 CC NSN (TON=UNK) | NSN (TON=NAT) 0 NSN (TON=UNK)* CCNSN (TON=INT) 00CCNSN (TON=UNK) SN (TON=UNK) |
International Call | CCNSN (TON=INT) 00CCNSN (TON=UNK) |
*In countries where national dialling prefix 0 is used
For incoming calls:
A Number (Originator) | B Number (Customer, destination) | |
---|---|---|
National Call | NSN (TON=UNK) 0NSN (TON=UNK)* | Extension Digits (TON=UNK) NSN (TON=NAT) 0 NSN (TON=UNK)* CCNSN (TON =INT) 00CCNSN (TON=UNK) SN (TON=UNK) |
International Call | 00CCNSN (TON=UNK) CC NSN (TON=UNK) |