- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Operator Connect – Ordering Portal
- What is a Product Communications Contact?
- Why is there a warning symbol next to some of my contacts?
- Voice Config Order Portal – Technical Guide
- Voice Config Order Portal – Self Help Guide
- How can I log a ticket to request information about an outage in my service?
- How can I log a ticket for a fault in my service?
- How to raise a Billing Enquiry?
- How to view and dowload invoices and reports?
- Voice Inventory Portal User Guide
To ensure a smooth Service Activation, please consider following number formats when configuring your PBX,both for incoming and outgoing calls.
For Outgoing Calls:
A Number (Customer, originator) | B Number (Destination) | |
---|---|---|
National Call | NSN (TON=NAT) 0 NSN (TON=UNK)* CC NSN (TON=INT) 00 CC NSN (TON=UNK) | NSN (TON=NAT) 0 NSN (TON=UNK)* CCNSN (TON=INT) 00CCNSN (TON=UNK) SN (TON=UNK) |
International Call | CCNSN (TON=INT) 00CCNSN (TON=UNK) |
*In countries where national dialling prefix 0 is used
For incoming calls:
A Number (Originator) | B Number (Customer, destination) | |
---|---|---|
National Call | NSN (TON=UNK) 0NSN (TON=UNK)* | Extension Digits (TON=UNK) NSN (TON=NAT) 0 NSN (TON=UNK)* CCNSN (TON =INT) 00CCNSN (TON=UNK) SN (TON=UNK) |
International Call | 00CCNSN (TON=UNK) CC NSN (TON=UNK) |