User Management

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Assign a role to an existing user

Assign a role to an existing user Ensure you are logged in as a Customer Administrator Go to Home >…

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Remove the role of a user

Remove the role of a user Ensure you are logged in as a Customer Administrator Go to Home > User…

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Modify the account group of the user

Modify the account group of the user Ensure you are logged in as a Customer Administrator Go to Home >…

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Create a new users and assign the IPG role

Create a new users and assign the IPG role Ensure you are logged in as a Customer Administrator Go to…

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UBOSS Portal Guide

UBOSS Overview The UBOSS Customer Portal provides customers with the ability to self-serve the Next Generation SIP service and Cloud…

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Why I cannot access the Update Password page?

Your profile has Single Sign On enabled. This means Colt Online is not storing your password. To update your password…

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Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?

This is a security validation to avoid unwanted access to users that don’t belong to your organisation. Colt Online will…

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How can I check if a user is set as Single sign On?

Prerequisites: You must be a customer administrator user. You must have administrator rights for the Account Number you want to…

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