User Management

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Why I cannot access the Update Password page?

Coming soon Your profile has Single Sign On enabled. This means Colt Online is not storing your password. To update…

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How do I reset my password if I have Single Sign On enabled in Colt Online?

Coming Soon   You cannot reset your password in Colt Online because your password is managed by your company as…

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Can I login to Colt Online with my company credentials (Single Sign-On)?

Coming Soon   Yes, Colt Online offers the option to log in with your company credentials which makes it easy…

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How can I reset my password?

Click here to reset your Colt Online account and follow the steps on the screen. Enter the email address associated…

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How can I check if a user is set as Single sign On?

Coming Soon Prerequisites: You must be a customer administrator user. You must have administrator rights for the Account Number you…

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Protected: How to enable Single Sign On for Colt Online

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How to login to Colt Online using my company credentials?

Coming Soon! Prerequisites  Your company need to be previously onboarded as a federated login in Colt Online. Please click here…

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Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?

This is a security validation to avoid unwanted access to users that don’t belong to your organisation. Colt Online will…

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How to create a new user restricted to certain Billing Account Number(s)?

You will be able to restrict the access of a new user to specific Billing Account Numbers. This feature will…

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