User Management

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Why I cannot access the Update Password page?

Your profile has Single Sign On enabled. This means Colt Online is not storing your password. To update your password…

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Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?

This is a security validation to avoid unwanted access to users that don’t belong to your organisation. Colt Online will…

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How can I check if a user is set as Single sign On?

Prerequisites: You must be a customer administrator user. You must have administrator rights for the Account Number you want to…

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How can I change the email address of my Colt Online account?

How can I change the email address of my Colt Online account? You cannot change the email address associated to…

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Why I cannot access the Update Password page?

Click here to reset your Colt Online account and follow the steps on the screen. Enter the email address associated…

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