SIP Trunking – External Service Guide
Document Version 2.3 Release Date 10/02/2025 The information contained in this document provides guidance on Colt’s SIP Trunking service and is provided for information only. It does not form part of any contract with Colt. No part of this document may be reproduced or adapted in any form, including photocopying or storing it by electronic…
Read MoreRequest Physical Access for Nodes and LDNs
Physical Access to Colt LDNs & Nodes Physical Access to Colt LDNs and Nodes (Technical areas) is on rules of least privilege. Authorized external users (Customers, their Third-Parties, Field Technicians) can raise requests to access Colt LDNs and Nodes by using the service – Physical Access Tickets after logging with their credentials to Colt Online…
Read MoreSIP Trunking External Technical Guide
Disclosure / Confidentiality The information contained in this document provides technical guidance on Colt’s VoIP Access service and is provided for information only. It does not form part of any contract with Colt. This document may be distributed external to Colt with written permission Copyright © Colt Group No part of this document may be…
Read MoreUBOSS Portal Guide
UBOSS Overview The UBOSS Customer Portal provides customers with the ability to self-serve the Next Generation SIP service and Cloud Communications with Webex service. The Colt UBOSS Customer Portal is a highly featured application which, depending on which product it is used for, provides: Portal Users and Users Adding a Portal Only User A “Portal…
Read MoreFrance Hosted Customer Numbers
Hosted Customer Numbers France Reselling Colt SIP Trunking & Voice Line (v) Home > Page 2 Colt hosting 01-05 & 09 numbers RIO codes How to find your RIO codes? Discover more: Login to Colt Online Register for an account Colt hosting your 01, 05 & 09 numbers If we are hosting your…
Read MoreWhy I cannot access the Update Password page?
Your profile has Single Sign On enabled. This means Colt Online is not storing your password. To update your password please contact your company administrator. Click here to see all help information related to Single Sign On
Read MoreHow to see the customer accounts associated to my Colt Online profile?
How to see the customer accounts associated to my Colt Online profile? You can check the the list of account associated to your Colt Online profile in the Administration Settings option available in the Menu Bar.
Read MoreHow to access the Network Services – Performance Reporting tool (Skylight Analytics) in Colt Online
How to access the Network Services – Performance Reporting tool (Skylight Analytics) in Colt Online Step 1 – Login to Colt Online at Colt Online Login . If you don’t have a Colt Online account, then you can self-register at Colt Online Registration Step 2 – From the Menu bar go to Services –> Reports –> Network…
Read MoreWhy I get the message “Email domain invalid” during the creation of a new user in Colt Online?
This is a security validation to avoid unwanted access to users that don’t belong to your organisation. Colt Online will check and validate the email domain of the user being created against the list of domains associated with the accounts you are providing access. Please make sure that you are creating a Colt Online user…
Read MoreHow to upgrade my Colt Online user from Customer to Customer administrator?
How to upgrade my Colt Online user from Customer to Customer administrator? You can request to become an Colt Online administrator for the accounts associated to your Colt Online profile. See below how to request it. Administrator rights will allow you to see, update, create and delete users that have access to your accounts in…
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