Posts by Prabhat Pandey
How to see the customer accounts associated to my Colt Online profile?
How to see the customer accounts associated to my Colt Online profile? You can check the the list of account associated to your Colt Online profile in the Administration Settings option available in the Menu Bar.
Read MoreHow to access the Network Services – Performance Reporting tool (Skylight Analytics) in Colt Online
How to access the Network Services – Performance Reporting tool (Skylight Analytics) in Colt Online Step 1 – Login to Colt Online at Colt Online Login . If you don’t have a Colt Online account, then you can self-register at Colt Online Registration Step 2 – From the Menu bar go to Services –> Reports –> Network…
Read MoreWhy I get the message “Email domain invalid” during the creation of a new user in Colt Online?
This is a security validation to avoid unwanted access to users that don’t belong to your organisation. Colt Online will check and validate the email domain of the user being created against the list of domains associated with the accounts you are providing access. Please make sure that you are creating a Colt Online user…
Read MoreHow to upgrade my Colt Online user from Customer to Customer administrator?
How to upgrade my Colt Online user from Customer to Customer administrator? You can request to become an Colt Online administrator for the accounts associated to your Colt Online profile. See below how to request it. Administrator rights will allow you to see, update, create and delete users that have access to your accounts in…
Read MoreHow to update your profile settings?
How to update your profile settings? See GIF or steps below to update your profile details Steps From the menu bar click on the gear icon and select the option Profile Settings Select the option Update Profile Update you details and click Submit to save the changes Note: Email address and User Id cannot be updated. In case…
Read MoreHow to view, add or remove a Billing Account in my Colt Online profile?
How to add or remove a Billing Account in my Colt Online profile? Adding more Billing Accounts Removing Billing Accounts from my profile Note: Option to add Billing Account is only available to Customer Administrator users. Customer Administrator users can also add or remove Billing account access from other users . Important: Removing access…
Read MoreHow to remove an Customer Account from my Colt Online profile?
How to remove an Customer Account from my Colt Online profile? You can remove the Current Account numbers from your Colt Online Account. Check the animation below to see how to do it.
Read MoreHow can I check if a user is set as Single sign On?
Prerequisites: You must be a customer administrator user. You must have administrator rights for the Account Number you want to see the list of users. How can I check if a user has Single Sign On enabled? Step 1- Go to the Administration Settings page Step 2 – Click on Manage User to see the…
Read MoreHow to unlock an user in Colt Online?
How to unlock an user in Colt Online? You must be a Customer Administrator user to be able to search and unlock another user. Check the animation below to see how to do it.
Read MoreHow can I change the email address of my Colt Online account?
How can I change the email address of my Colt Online account? You cannot change the email address associated to your Colt Online account. Please create a new Colt Online account if you are a Customer administrator user or request a new account here
Read More