Posts by [email protected]
How to upload my profile picture?
How to upload my profile picture? You can upload your profile picture in the Profile Settings page option that is available in the icon at the right top corner of the menu bar. Please see GIF below for more details:
Read MoreHow can I change the email address of my Colt Online account?
How can I change the email address of my Colt Online account? You cannot change the email address associated to your Colt Online account. Please create a new Colt Online account if you are a Customer administrator user or request a new account here
Read MoreHow to delete an user in Colt Online?
Note: this option is only available if you have a Customer Administrator account. Click here to know how to get administrator rights for your account in Colt Online. Search the user you want to delete and tick the checkbox, then click the button “Remove Colt Online Access” and confirm. Check the image below with the step by…
Read MoreHow to create a new user in Colt Online?
How to create a new user in Colt Online? You must be a Customer administrator user to be able to create new users. Watch the video below with the example of an user creation. Note: Credentials will be sent automatically to the user once user creation is submitted. New user will have to set…
Read MoreWhy I cannot access the Update Password page?
Click here to reset your Colt Online account and follow the steps on the screen. Enter the email address associated with your account. If the user id and email id combination you have entered are correct, then an email with the reset password instructions will be sent on your registered email id Coming Soon…
Read MoreHow to search for an user in Colt Online?
How to search for an user in Colt Online? Note: this option is only available if you have a Customer Administrator account. Click here to know how to get administrator rights for your account in Colt Online You can search by: First name, Last name, Account number, email address or user id. Tip:…
Read MoreHow to create a new user restricted to certain Billing Account Number(s)?
You will be able to restrict the access of a new user to specific Billing Account Numbers. This feature will provide the user access only to the information contained in the Services, Ordering, Ticketing and Invoices modules which is related to the Billing Account Numbers selected. Check the steps below if you need to create…
Read MoreHow to approve an Colt Online account request?
How to approve an Colt Online account request in Colt Online? If you are a Customer Administrator user in Colt Online you may receive a notification from someone (from your organisation) requesting access to Colt Online. As a customer administrator for the account your may approve or reject the request either following the instruction in…
Read MoreHow to add more customer accounts on my Colt Online profile?
How to add more customer accounts on my Colt Online profile? You can request access to more customer accounts on the Add Accounts page by clicking on the icon at the right top corner of the menu bar. Once in the Add Accounts page please enter the Account number you want to add to your…
Read MoreHow to track the status of my access request in Colt Online?
How to track the status of my access request in Colt Online? Whenever you request access to new options, new accounts or request to become a Colt online administrator, the request will follow an approval process. You can track its status and see who needs to approve your request in the Track Request page. See…
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