How to track the status of my access request in Colt Online?
Whenever you request access to new options, new accounts or request to become a Colt online administrator, the request will follow an approval process. You can track its status and see who needs to approve your request in the Track Request page.
See below how to access the Track Request page in the GIF below:
Note: Requests in Setup in Progress tab may contain options that require manual setup from Colt Online team which can take up to 48hrs to be processed. You will receive a notification once the manual setup is completed.
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Voice Inventory Portal User Guide
- Why can I not add a subscription for my account?
- How do I add a new domain to a customer number?
- What does it mean to receive an error saying “Email domain not allowed”
- How do I create a new contact?
- How do I set up to receive notifications about planned maintenance (Planned Works) on my service?
- How do I set up to receive notifications for proactive tickets raised against my service?
- How can I edit the notifications/subscriptions other people in my organisation receives from colt?
- Which notifications/subscriptions are available in the contact management module?
- How do I completely remove a contact record?