Posts by andreantunes
Protected: Copy of German Live chat
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Read MoreProtected: Copy of French Live chat
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Read MoreProtected: private page
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Read MoreProtected: Live chat
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Read MoreHow to use Two-Step authentication
Step 1 – Go to Colt Online login page at my.colt.net and enter your colt Online credentials Step 2 – Enter the 6 digits Code sent to email address (the email address set on your Colt Online account) Step 3 – Login is complete Example of email template sent with PIN code: Tip:…
Read MoreColt Online Two-steps authentication
Colt Online – Two-steps Authentication Colt knows how important is your data for your and with this in mind we are introducing a 2 step verification in the login page to keep your data secure. 2 step verification is becoming a standard and efficient method to authenticate user access to online site, this can be…
Read MoreWhat is a “reseller certificate” and why is Colt asking that I send one?
Some revenues, whilst being reported, are not included in the base for calculation of a provider’s FUSF contribution (assessable revenue). This is the case for revenues that an operator such as Colt gets from resellers of its services in the USA, provided that this provider, e.g. Colt, obtains a “reseller certificate”. The FCC has defined…
Read MoreDoes my company need to contribute to FUSF?
As a general rule, all providers of telecommunications services are required to report their revenues and contribute to FUSF, and should register with USAC. However, exceptions to the reporting and/or contributing obligations may apply – e.g. there is a “de minimis” exception for providers whose revenue reported on with the corresponding FCC is such that…
Read MoreWhat is the Federal Universal Service Fund (FUSF)?
The FUSF is a fund established by law in 1934, aimed at funding high-speed networks and services for American consumers at just, reasonable and affordable rates, focusing on specific areas and needs through 4 programs (rural areas, low-income consumers, schools and libraries, rural health care). The FUSF is paid for by contributions from providers of…
Read MoreHow to raise a request for change for SDWAN services
Prerequisites – This option is only available for customers that have contracted Managed Network Services (MNS) You can request a Change for SDWAN services by raising a ticket in the Colt Online portal . Step 1 From the Menu select Tickets–> Raise Tickets Step 2 Select the option Other Technical Request as shown below and…
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