Posts by andreantunes
How to raise a request for change for SDWAN services
Prerequisites – This option is only available for customers that have contracted Managed Network Services (MNS) You can request a Change for SDWAN services by raising a ticket in the Colt Online portal . Step 1 From the Menu select Tickets–> Raise Tickets Step 2 Select the option Other Technical Request as shown below and…
Read MoreHow to enable Single Sign On for Colt Online?
Coming Soon! Click here to see all help information related to Single Sign On
Read MoreHow to add/remove domain(s) used in my Single Sign On setup in Colt Online?
Coming Soon!! Click here to see all help information related to Single Sign On.
Read MoreHow to inform Colt when my IdP certificates used for Single Sign On are about to expire?
Coming Soon! If you have Single Sign On enabled in Colt Online then we will need to renew the certificates periodically in order to keep Single Sign On working for your organisation. Please fill in the form below to request a certificate renewal: Important: You must inform Colt with at least 30 days of notice…
Read MoreWhat are the steps to set up Single Sign On for my organisation?
Coming Soon!! See below the steps required to enable Single Sign On in Colt Online. Step 1 Fill in the Single Sign On request form. Step 2 Download the Colt Online IdP metadata that is available here. Below is an example of Colt Online metadata that you need to import to your IdP (Identity Provider).…
Read MoreWhat APIs Colt offers?
You can find the Colt API catalogue in our Colt Developer Portal
Read MoreWhy I get the message “Single Sign On is not enabled for your company.” when I try to login with my company’s credentials in Colt Online?
Coming soon! This means your company organisation has not sign-up for Single Sign On. Therefore you should log in to Colt Online with your Colt Online user id and password. In case you forget your password, then click here to reset it Example of Colt Online login page Use option 1 – To log…
Read MoreWhy I cannot access the Update Password page?
Coming soon! Your profile has Single Sign On enabled. This means Colt Online is not storing your password. To update your password please contact your company administrator. Click here to see all help information related to Single Sign On
Read MoreHow do I reset my password if I have Single Sign On enabled in Colt Online?
Coming Soon! You cannot reset your password in Colt Online because your password is managed by your company as part of the Single Sign-On functionality. If you are unable to log in to Colt Online with your company credentials and want to reset your password then you need to contact you Company administrator. …
Read MoreCan I login to Colt Online with my company credentials (Single Sign-On)?
Coming Soon! Yes, Colt Online offers the option to log in with your company credentials which makes it easy for you to log in to Colt Online. This also offers more security to your company and better control of who in your organisation can access Colt Online. However, your company and Colt need to set…
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