How to Open a PDF File in Google Chrome?

Opening a PDF document in Chrome is simple, whether you use Mac or Windows. Right-click on your PDF document. Click on ‘Open with’. Select Chrome or your browser of choice. You can also open PDFs in any other browser you use regularly.   Any time you download a PDF file from your browser it will…

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How can I log a ticket for a fault in my service?

How can I log a ticket for a fault in my service? Step 1 – In the Menu bar select Tickets then click on Raise Tickets or Service Issues & Outages options Step 2 – In the Ticket Category page select the option Service Issues & Outages Step 3 – Then in the next page…

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How to raise a Billing Enquiry?

How to raise a billing enquiry   1.To raise a Billing Enquiry we need to navigate in the Homepage to the section “Tickets” and choose “Raise Ticket” under Billing & Account Tickets.   2.On Raise Ticket page we will select one of the two options available for Billing Enquiries Account Enquiries: Legal name, Billing Address,…

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How to view and dowload invoices and reports?

How to view and dowload invoices and reports The Billing Page allows you to search for your bills and reports from the past 12 month. Your bills are available as PDF files, which also can be downloaded. In case you have Voice services with Colt, you can view Call Details Records (CDRs) with our *Call…

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New Order Managment Page

Order Management Page We are pleased to announce that the new Colt Online Order Management Page is now live! This replaces the current Order Management Page. However the old version will continue to be available under the Colt Classic option in the menu. ???? About: The Order Management Page provides you with an improved user…

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How to set your PBX Configuration

To ensure a smooth Service Activation, please consider following number formats when configuring your PBX,both for incoming and outgoing calls. For Outgoing Calls: The default format for Called Party Number and Calling Party Number is e.164 with + prefix. Other types of formats are supported upon request. For SIP trunks, numbers must be sent enbloc…

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