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How can I change the email address of my Colt Online account?

How can I change the email address of my Colt Online account? You cannot change the email address associated to your Colt Online account. Please create a new Colt Online…

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How to find an order?

How can I find my order? Please check out these two short videos, which will show you how you can find your order.   You can also locate an order…

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How to view the details of an order?

How to view the details of an order? To see how you can view your full order details check out this video. Detailed View In the Order Management Portal click…

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How to track an order in progress?

How to track an order in progress In the Order Management Portal select the section “Orders in Delivery” and click on the hyperlink of the desired order referance to view…

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How to change customer request date or expedite an order?

How to change customer request date or expedite an order Once in the order details page, expand the “Key Order Dates” tab and click “Change CRD In the opened popup…

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How to provide information to resolve order delays?

How to provide information to resolve order delays If your order is currently being delayed due to a customer reason – for example issues with site access, awaiting more details…

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How to update billing information of an order in progress?

How to update billing information of an order in progress In order to update the billing information of an order in progress we need to open any order in delivery…

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How to use Two-Step authentication

Step 1 – Go to Colt Online login page at my.colt.net and enter your colt Online credentials   Step 2 – Enter the 6 digits Code sent to email address…

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