How to track an order in progress?
- How to enable Single Sign On for Colt Online?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- Disaster Recovery Online
- Colt Intelligent Number Routing Platform Datasheet
- How to raise a request for change for SDWAN services
- How to add/remove domain(s) used in my Single Sign On setup in Colt Online?
- How to inform Colt when my IdP certificates used for Single Sign On are about to expire?
- What are the steps to set up Single Sign On for my organisation?
- PSTN Switch Off? Colt continues to support ISDN services
- Colt Voice Coverage
- Colt Interactiv Contact Centre Datasheet
How to track an order in progress
In the Order Management Portal select the section “Orders in Delivery” and click on the hyperlink of the desired order referance to view its details.
In the order details page is the order information updated in near real time so you can always see the latest status of your order by viewing the “Now & Next” section of an order.
Watch this short video to see where you can find this information.
In the order details page you can expand the section “Now and Next” and click on “All Order Steps”.
A Popup window will open, where we inform you about the all order steps of your order. From the moment you have placed the order with Colt until you receive the Handover Letter.
