How to update billing information of an order in progress?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Colt Voice Product News
- Colt Voice CCaaS
- Colt Voice IN Services
- Colt Voice Intelligent Communications
- Colt Voice Voice Line (v)
- Colt Voice SIP Trunking
- Cloud SBC Live Portal – User Guide
- Colt Companion Guide – Service Assurance
- Colt Companion Guide – Service Delivery
How to update billing information of an order in progress
In order to update the billing information of an order in progress we need to open any order in delivery status. On the order details page we have to click into the “Action” button and select the option “Update your Billing Information”.
We will be prompted to select an available option:
If we want for example to update the customer reference on service level, a pop window would open, where we introduce the details and click on submit changes.
