How to update billing information of an order in progress?
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- Which notifications/subscriptions are available in the contact management module?
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- What is the Order Management Portal?
- Operator Connect – Ordering Portal
- What is a Product Communications Contact?
- Why is there a warning symbol next to some of my contacts?
- Voice Config Order Portal – Technical Guide
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- How to raise a Billing Enquiry?
- How to view and dowload invoices and reports?
- Voice Inventory Portal User Guide
How to update billing information of an order in progress
In order to update the billing information of an order in progress we need to open any order in delivery status. On the order details page we have to click into the “Action” button and select the option “Update your Billing Information”.
We will be prompted to select an available option:
If we want for example to update the customer reference on service level, a pop window would open, where we introduce the details and click on submit changes.