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Online Order Tracking

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How to find an order?

How can I find my order? Please check out these two short videos, which will show you how you can…

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How to view the details of an order?

How to view the details of an order? To see how you can view your full order details check out…

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How to track an order in progress?

How to track an order in progress In the Order Management Portal select the section “Orders in Delivery” and click…

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How to update billing information of an order in progress?

How to update billing information of an order in progress In order to update the billing information of an order…

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How to provide information to resolve order delays?

How to provide information to resolve order delays If your order is currently being delayed due to a customer reason…

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How to contact Colts Service Delivery Teams?

How to contact Colts Service Delivery Teams? If you have any queries or additional information about your order to share…

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How to change customer request date or expedite an order?

How to change customer request date or expedite an order Once in the order details page, expand the “Key Order…

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How do I provide information to resolve order delays?

How do I provide information to resolve order delays? If your order is currently being delayed due to a customer…

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How can I expedite my order?

I want to change the Customer Request Date (CRD) or expedite my order Change the CRD (Customer Request Date) See…

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Can I see my order progress?

Can I see my order progress? Order information is updated in near real time so you can always see the…

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