How can I find my order?
Please check out these two short videos, which will show you how you can find your order.
You can also locate an order within the list view or use the searchbar with:
- Any key references or words eg: Ordernumber, Colt reference numbers, Customer reference number, Product type, originator name etc.
- Or use one of the predefined search options. For that just click in “All” and make selection.
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Voice Inventory Portal User Guide
- Why can I not add a subscription for my account?
- How do I add a new domain to a customer number?
- What does it mean to receive an error saying “Email domain not allowed”
- How do I create a new contact?
- How do I set up to receive notifications about planned maintenance (Planned Works) on my service?
- How do I set up to receive notifications for proactive tickets raised against my service?
- How can I edit the notifications/subscriptions other people in my organisation receives from colt?
- Which notifications/subscriptions are available in the contact management module?
- How do I completely remove a contact record?