Can I add more than one email address to the colt e-mail invoice delivery service?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- Colt Interactiv Contact Centre Datasheet
- What APIs Colt offers?
- Latest Updates to Origin Surcharges for Number Hosting Customer
- Why I get the message “Single Sign On is not enabled for your company.” when I try to login with my company’s credentials in Colt Online?
- Why I cannot access the Update Password page?
- Colt Cloud SIP
- How do I reset my password if I have Single Sign On enabled in Colt Online?
- Can I login to Colt Online with my company credentials (Single Sign-On)?
- How can I reset my password?
- How can I check if a user is set as Single sign On?
Can I add more than one email address to the colt e-mail invoice delivery service
No, for different Billing Account Numbers (BCN) you can provide a different e-mail address per BCN but not more than one for the same BCN. In addition Colt will always send just 1 legal Invoice to 1 recipient whether it is a physical- or digital Invoice address.
In general we would prefer you to set up e-Mail Invoice Delivery with a generic e-mail address such as accountpayable@xyz.com. This will guarantee that you still receive your invoice, even if an individual person becomes unavailable. In case you want you could set-up auto-forwarding rules from this generic e-mail address to individuals in your organisation.