Order Management

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How to provide information to resolve order delays?

How to provide information to resolve order delays If your order is currently being delayed due to a customer reason…

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How to contact Colts Service Delivery Teams?

How to contact Colts Service Delivery Teams? If you have any queries or additional information about your order to share…

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How to change the language in which you receive notifications?

How to change the language in which you receive notifications Notifications are available in either: English French German Italian Spanish…

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How to manage notifications received from Order Management?

How to manage which notifications you receive from Order Management As a Colt Online user you can choose if you…

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How to accesss the Order Management Portal?

How to accesss the Order Management Portal On the Home page we can access the Order Management Portal in two…

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How to change customer request date or expedite an order?

How to change customer request date or expedite an order Once in the order details page, expand the “Key Order…

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How do I provide information to resolve order delays?

How do I provide information to resolve order delays? If your order is currently being delayed due to a customer…

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How can I expedite my order?

I want to change the Customer Request Date (CRD) or expedite my order Change the CRD (Customer Request Date) See…

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Can I see my order progress?

Can I see my order progress? Order information is updated in near real time so you can always see the…

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How do I view the details of my order?

How do I view the details of my order? To see how you can view your full order details check…

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