Order Management
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How to update billing information of an order in progress?
How to update billing information of an order in progress In order to update the billing information of an order…
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How to provide information to resolve order delays?
How to provide information to resolve order delays If your order is currently being delayed due to a customer reason…
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How to contact Colts Service Delivery Teams?
How to contact Colts Service Delivery Teams? If you have any queries or additional information about your order to share…
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How to change the language in which you receive notifications?
How to change the language in which you receive notifications Notifications are available on either: English French German Italian Spanish…
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How to manage notifications received from Order Management?
How to manage which notifications you receive from Order Management As a Colt Online user you can choose if you…
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How to accesss the Order Management Portal?
How to accesss the Order Management Portal On the Home page we can access the Order Management Portal in two…
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How to change customer request date or expedite an order?
How to change customer request date or expedite an order Once in the order details page, expand the “Key Order…
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How do I provide information to resolve order delays?
How do I provide information to resolve order delays? If your order is currently being delayed due to a customer…
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How can I expedite my order?
I want to change the Customer Request Date (CRD) or expedite my order Change the CRD (Customer Request Date) See…
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Can I see my order progress?
Can I see my order progress? Order information is updated in near real time so you can always see the…
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