How to manage notifications received from Order Management?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- Colt Interactiv Contact Centre Datasheet
- What APIs Colt offers?
- Latest Updates to Origin Surcharges for Number Hosting Customer
- Why I get the message “Single Sign On is not enabled for your company.” when I try to login with my company’s credentials in Colt Online?
- Why I cannot access the Update Password page?
- Colt Cloud SIP
- How do I reset my password if I have Single Sign On enabled in Colt Online?
- Can I login to Colt Online with my company credentials (Single Sign-On)?
- How can I reset my password?
- How can I check if a user is set as Single sign On?
How to manage which notifications you receive from Order Management
As a Colt Online user you can choose if you wish to receive notifications for your orders.
- When viewing an order select “Notification(s)” from the left hand menu
- Within the Notifications section select the “Settings” tab
There are two categories of notifications that you can customise according to your preferences:
Important Notifications: key notifications related to your order. The Ordering Party contact will always receive these notifications, and anyone else can choose to receive them
Additional Notifications: extra notifications that will provide you with additional details related to the delivery of your order.
3. Choose if you want to apply the notification settings to this order only or a set of orders
4. Select, or deselect, the notifications you would like to receive or not
5. Save to apply your settings
Here is a video on “How to manage your notifications”