Order Management
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How to find an order?
How can I find my order? Please check out these two short videos, which will show you how you can…
Read More...How to view the details of an order?
How to view the details of an order? To see how you can view your full order details check out…
Read More...How to track an order in progress?
How to track an order in progress In the Order Management Portal select the section “Orders in Delivery” and click…
Read More...How to update billing information of an order in progress?
How to update billing information of an order in progress In order to update the billing information of an order…
Read More...How to provide information to resolve order delays?
How to provide information to resolve order delays If your order is currently being delayed due to a customer reason…
Read More...How to contact Colts Service Delivery Teams?
How to contact Colts Service Delivery Teams? If you have any queries or additional information about your order to share…
Read More...How to change the language in which you receive notifications?
How to change the language in which you receive notifications Notifications are available on either: English French German Italian Spanish…
Read More...How to manage notifications received from Order Management?
How to manage which notifications you receive from Order Management As a Colt Online user you can choose if you…
Read More...How to accesss the Order Management Portal?
How to accesss the Order Management Portal On the Home page we can access the Order Management Portal in two…
Read More...How to change customer request date or expedite an order?
How to change customer request date or expedite an order Once in the order details page, expand the “Key Order…
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