- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Operator Connect – Ordering Portal
- What is a Product Communications Contact?
- Why is there a warning symbol next to some of my contacts?
- Voice Config Order Portal – Technical Guide
- Voice Config Order Portal – Self Help Guide
- How can I log a ticket to request information about an outage in my service?
- How can I log a ticket for a fault in my service?
- How to raise a Billing Enquiry?
- How to view and dowload invoices and reports?
- Voice Inventory Portal User Guide
What can I do on Numbers on Demand compared to Cocom Web Manager?
In the table below, you can find the summary of the features of the Numbers on Demand portal compared to Cocom Web Manager. Showing what features are available in each portal and how features from Cocom are mapped in the new Numbers on Demand portal.
| Cocom Web Manager Page | Still accessible on Cocom? (IT and PT service profiles disabled) | Numbers On Demand Mapping | Accessible on Numbers on Demand? |
|---|---|---|---|
| Number Enquiry | No | Quick links: - Reservation - Activation My Telephone Numbers: - Activate - Cancel reservation - Deactivate - Reactivate - Address Update | Yes |
| Telephone Number History | Yes | Quick Links: - Number Details & History My Telephone Numbers: - Number Details - Number History | Yes |
| Number Hosting Transaction | Yes | Quick Links: - Number Details & History My Orders / My Telephone Numbers: - Order Details - Number Details - History/Conversation - Number History | Yes |
| Request Port-in | No | Quick Links: - Port-in | Yes |
| Change Port-in Date | No | My Orders: - Change date | Yes |
| Cancel Port-in Request | No | My Orders: - Cancel | Yes |
| Update Porting Request (External - Port-in & out) | Yes | My Orders: - Add quick note | Partially - Use Cocom Web Manager for placing Germany port-out request (WBCI registered customers only) |
| Bulk Port-in Request | No | X | In Jan 2022 – please submit single orders until then |
| Bulk Number Activation | No | X | In Jan 2022 – please submit single orders until then |
| CDR Download | Yes | X | No - Will be in a later phase |
| Consolidated CDR | Yes | X | No - Will be in a later phase |
| View Reseller Data | Yes | X | No - Will be in a later phase |
For more information on Numbers on Demand, please find the User Guide here