What can I do on Numbers on Demand compared to Cocom Web Manager?
In the table below, you can find the summary of the features of the Numbers on Demand portal compared to Cocom Web Manager. Showing what features are available in each portal and how features from Cocom are mapped in the new Numbers on Demand portal.
| Cocom Web Manager Page | Still accessible on Cocom? (IT and PT service profiles disabled) | Numbers On Demand Mapping | Accessible on Numbers on Demand? |
|---|---|---|---|
| Number Enquiry | No | Quick links: - Reservation - Activation My Telephone Numbers: - Activate - Cancel reservation - Deactivate - Reactivate - Address Update | Yes |
| Telephone Number History | Yes | Quick Links: - Number Details & History My Telephone Numbers: - Number Details - Number History | Yes |
| Number Hosting Transaction | Yes | Quick Links: - Number Details & History My Orders / My Telephone Numbers: - Order Details - Number Details - History/Conversation - Number History | Yes |
| Request Port-in | No | Quick Links: - Port-in | Yes |
| Change Port-in Date | No | My Orders: - Change date | Yes |
| Cancel Port-in Request | No | My Orders: - Cancel | Yes |
| Update Porting Request (External - Port-in & out) | Yes | My Orders: - Add quick note | Partially - Use Cocom Web Manager for placing Germany port-out request (WBCI registered customers only) |
| Bulk Port-in Request | No | X | In Jan 2022 – please submit single orders until then |
| Bulk Number Activation | No | X | In Jan 2022 – please submit single orders until then |
| CDR Download | Yes | X | No - Will be in a later phase |
| Consolidated CDR | Yes | X | No - Will be in a later phase |
| View Reseller Data | Yes | X | No - Will be in a later phase |
For more information on Numbers on Demand, please find the User Guide here
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Voice Inventory Portal User Guide
- Why can I not add a subscription for my account?
- How do I add a new domain to a customer number?
- What does it mean to receive an error saying “Email domain not allowed”
- How do I create a new contact?
- How do I set up to receive notifications about planned maintenance (Planned Works) on my service?
- How do I set up to receive notifications for proactive tickets raised against my service?
- How can I edit the notifications/subscriptions other people in my organisation receives from colt?
- Which notifications/subscriptions are available in the contact management module?
- How do I completely remove a contact record?