Posts by andreantunes
How can I change my company’s legal name and legal address?
How can I change my company’s legal name and legal address You can submit your request online. Due to the sensitivity of this data we will manually complete this request in order to ensure the data is updated correctly and follows legal requirements.
Read MoreHow long it take to be updated?
How long it takes to be updated Data is updated automatically and might take a few minutes to be processed. You will receive a notification email once your request is submitted and completed. Note: If the generation of your next invoice has already begun, then the request can take longer to be processed. …
Read MoreCan I request a copy of previous invoice with the changes I have just submitted?
Can I request a copy of previous invoice with the changes I have just submitted Yes, you can request a copy of previous invoices after you submit your request. To request copy bill go to the Billing section / Invoice and Reports / Request Copy of Invoice.
Read MoreWhat type of data I can see and update online?
What type of data I can see and update online Data available in the portal Allows updates online Comments Billing Address Yes Billing Company Name Yes Billing Contact name Yes Legal name Yes Request subject to manual analysis Legal address Yes Request subject to manual analysis E-invoice Email Yes Invoice Language Yes “Customer Ref. &…
Read MoreIf I need a copy invoice can I get a full itemised paper one instead of a one sheet paper invoice?
If I need a copy invoice can I get a full itemised paper one instead of a one sheet paper invoice? Copies of invoices are always provided in the same format as original the one. If a ‘One Sheet’ paper Invoice has been sent, the copy invoice will be the same. Full details will remain…
Read MoreWill there be enough detail on the one sheet paper invoice for my accounts payable team to process the invoices for payment?
Will there be enough detail on the *one sheet paper invoice for my accounts payable team to process the invoices for payment PO Reference – Due to One Sheet paper Invoicing there will be no change to Account or BCN level PO references. If POs are also quoted on service level these will remain available…
Read MoreEven though I am receiving colts one sheet paper invoice how can I still get the full service breakdown?
Even though I am receiving colts one sheet paper invoice how can I still get the full service breakdown? The Invoice summary plus usual details that were available on paper before are still and continue to be available in Colt Online: You can use Colt Online to view/download/print a pdf version of your invoice that…
Read MoreWhat does one sheet invoice mean?
What does one sheet invoice mean? “*One sheet” invoices are our paper Invoices that since 2015 only contain the key data required on a tax invoice currently being displayed on pages 1-2 of the same Invoices. All summary details will continue to be available, as usual, via Colt Online (as a PDF). The Invoicing method…
Read MoreIf I sign up for Colt e-mail invoice delivery can I still receive a paper invoice?
If I sign up for Colt e-mail invoice delivery can I still receive a paper invoice? No. Once you migrate existing Billing Contract Numbers over to e-Mail Invoice Delivery your paper invoice will cease and will be replaced by an electronic email that is sent directly to the e-mail inbox specified. This email will contain…
Read MoreWhat happens in case I have one billing account number?
What happens in case I have one billing account number? It could be that you have > 1 billing account number (BCN) linked to one and the same Customer Number (OCN). Our Colt Online registration capability allows to set and populate e-mail addresses on an individual BCN basis independent whether or not physical Invoice addresses…
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