- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Cloud SBC usage Reporting Portal – User Guide
- Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?
- How to create a new user restricted to certain Billing Account Number(s)?
- How to change your invoice language?
- How to use Infovista?
- CIC Licensing Portal – User Guide
- Operator Connect – Ordering Portal
- What is a Product Communications Contact?
- Why is there a warning symbol next to some of my contacts?
- Voice Config Order Portal – Technical Guide
Will there be enough detail on the *one sheet paper invoice for my accounts payable team to process the invoices for payment
- PO Reference – Due to One Sheet paper Invoicing there will be no change to Account or BCN level PO references. If POs are also quoted on service level these will remain available on PDF invoice into Colt Online and/or via e-MID.
- Circuit references – Depending on your organization an invoice may have to be approved by more than one person, and it might have to be allocated against different cost centres, etc. This issue will be the same as today. Only difference is that your organization will receive a ‘One Sheet’ paper invoice. Either way, in that case it’s still recommended to use Colt Online if there are different approvers.
- Full description/name of the type of service billed. Full details will remain available on PDF invoice at Colt Online and/or via e-MID
*This option is not applicable for services contracted with Colt Japan, Singapore, Hong Kong and South Korea