- How to update your profile settings?
- How to enable Single Sign On for Colt Online?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- Assign a role to an existing user
- Remove the role of a user
- Modify the account group of the user
- Create a new users and assign the IPG role
- SD WAN External Service Guide
- Ethernet VPN
- Ethernet Line
- Wave External Service Guide
- SIP Trunking – External Service Guide
- Request Physical Access for Nodes and LDNs
Modify the account group of the user
- Ensure you are logged in as a Customer Administrator
- Go to Home > User Management > Assigned Roles
- Ensure the Security Admin role is enabled via the toggle
- Go to User Management > Administrator Settings > Manage User
- Search for the user you want to modify using their email ID
- Under the Status column, click View/Change Account Group, which will pull up their records
- In their records, click Actions > Change Account Group
- From the list, select the account group name you’d like them to have, select the relevant OCN number and click on Submit
- A pop-up will ask you to confirm. Click Yes if you wish to proceed
- You’ll be diverted back to their records, where you’ll be able to view the updated account group name