How can I check the performance of my service?
Click on the “Services” tile on the landing page, search for the required service with the search bar if not displayed on the table, click on the link (Circuit ID/Service Identifier). This will take you to the service details page. If you have performance monitoring configured on your service you will be presented with a URL to our performance reporting portal.
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Voice Inventory Portal User Guide
- Why can I not add a subscription for my account?
- How do I add a new domain to a customer number?
- What does it mean to receive an error saying “Email domain not allowed”
- How do I create a new contact?
- How do I set up to receive notifications about planned maintenance (Planned Works) on my service?
- How do I set up to receive notifications for proactive tickets raised against my service?
- How can I edit the notifications/subscriptions other people in my organisation receives from colt?
- Which notifications/subscriptions are available in the contact management module?
- How do I completely remove a contact record?