How to access the Router Tool?
To access the Router Tool, go to the Services>View Services tile on the landing page or via the Services option in the menu bar menu.
Select the appropriate service from the Services view, which then takes you into the Service Details page. Scroll to the section labelled Diagnostic Toolkit and select “Router Tool”.
The tool will “pop up” within the Web browser page, where you will be able to perform the various actions.
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- What is a Product Communications Contact?
- Why is there a warning symbol next to some of my contacts?
- Voice Config Order Portal – Technical Guide
- Voice Config Order Portal – Self Help Guide
- How can I log a ticket to request information about an outage in my service?
- How can I log a ticket for a fault in my service?
- How to raise a Billing Enquiry?
- How to view and dowload invoices and reports?
- Voice Inventory Portal User Guide
- Why can I not add a subscription for my account?