- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Colt Companion Guide – Service Assurance
- Colt Companion Guide – Service Delivery
- How to add an additional contact while creating a ticket?
- How to Open a PDF File in Google Chrome?
- Cloud SBC usage Reporting Portal – User Guide
- Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?
- How to create a new user restricted to certain Billing Account Number(s)?
- How to change your invoice language?
- How to use Infovista?
- CIC Licensing Portal – User Guide
How to contact the Cease desk team
Contact the Cease desk team in case you need to request/modify/cancel a cease or an update on ceases request already placed, please contact below mailboxes:
| Colt country of the service | Mailbox |
|---|---|
| Austria, Germany, Switzerland | CeaseDesk.DACH@colt.net |
| France, Belgium, Netherlands | CeaseDesk.FRBENL@colt.net |
| Spain, Italy, Portugal | CeaseDesk.ESITPT@colt.net |
| United Kingdom, Ireland, Sweden, Denmark | CeaseDesk.UKIESEDK@colt.net |
| United States of America/Canada and Romania | CeaseDesk.USCA@colt.net |
| Japan, Singapore, Hong Kong, South Korea | Please contact your Sales Representative |