- How to enable Single Sign On for Colt Online?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- How to use Two-Step authentication
- Colt Online Two-steps authentication
- Colt Operator Connect for Resellers FAQ
- How to order – Colt Operator Connect for Resellers
- SIP On Demand
- Is it possible to download reports from the (Skylight Analytics) Performance Reporting tool?
- What products and KPI’s are included within the Skylight Analytics reporting tool?
- What is a “reseller certificate” and why is Colt asking that I send one?
- Does my company need to contribute to FUSF?
- What is the Federal Universal Service Fund (FUSF)?
How to contact the Cease desk team
Contact the Cease desk team in case you need to request/modify/cancel a cease or an update on ceases request already placed, please contact below mailboxes:
| Colt country of the service | Mailbox |
|---|---|
| Austria, Germany, Switzerland | CeaseDesk.DACH@colt.net |
| France, Belgium, Netherlands | CeaseDesk.FRBENL@colt.net |
| Spain, Italy, Portugal | CeaseDesk.ESITPT@colt.net |
| United Kingdom, Ireland, Sweden, Denmark | CeaseDesk.UKIESEDK@colt.net |
| United States of America/Canada and Romania | CeaseDesk.USCA@colt.net |
| Japan, Singapore, Hong Kong, South Korea | Please contact your Sales Representative |