How can I track an open ticket?
Steps
- From the Menu bar navigate to the Ticket option and select the Track Ticket option to open the ticket page
- Search the ticket by any of the values available in the screen you can use the search box or the filter options.
- Click on the Ticket number and you will be taken to the Ticket Details page.
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- How do I find a copy of a notification?
- What is the difference between RFO (Reason for Outage) and Incident Report?
- Colt Online Dashboard
- How do I port-in a number in Numbers on Demand?
- How do I reserve a number in Numbers on Demand?
- How to make an address update in Numbers on Demand
- How can I activate a number in Numbers on Demand?
- What can I do on Numbers on Demand compared to Cocom Web Manager?
- How to create a user to access Infovista reports only