How can I track an open ticket?
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- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
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- How can I view the notifications/subscriptions that I am set up to receive from colt?
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- UBOSS Portal Guide
How can I track an open ticket?
Steps
- From the Menu bar navigate to the Ticket option and select the Track Ticket option to open the ticket page
- Search the ticket by any of the values available in the screen you can use the search box or the filter options.
- Click on the Ticket number and you will be taken to the Ticket Details page.