I have downloaded my report files but I cannot open it

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I have downloaded my report files but I cannot open it

You may need to unzip the file before you open it with Excel or *Call Analyser tool. Please click here to download a unzip application.

*This option is currently not available if your services are contracted with Colt Japan, Singapore , Hong Kong and South Korea. For Invoice or Billing enquiries, please contact Asia-Invoice@colt.net