What is the order management portal?

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The order management portal is a tool that allows you to:

  • View your orders placed with Colt
  • Track the delivery process of those orders
  • Update or provide new information to assist with the timely delivery of your service

Detailed information from Colt source systems is presented in a user-friendly format and updated in near real-time so you can always see the latest status.

  1. From the Colt Online homepage simply click on the “Order Management” tile OR select “Order Management Portal” from the Account Management menu.
  2. You will be directed to either the Basic or Advanced List View where you can view your Orders.
    (Note: You can swap between the different list views by clicking on either the Basic or Advanced icons as highlighted in the pictures below.)
  3. NB: Orders shown are based on the Company Accounts (OCNs) you have assigned in My Profile. If these are not correct changes can be made via your Sales contacts.