- How to enable Single Sign On for Colt Online?
- What options are available in Colt Online?
- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What is Planned Works ?
- What is the Order Management Portal?
- How to use Two-Step authentication
- Colt Online Two-steps authentication
- Colt Operator Connect for Resellers FAQ
- How to order – Colt Operator Connect for Resellers
- SIP On Demand
- Is it possible to download reports from the (Skylight Analytics) Performance Reporting tool?
- What products and KPI’s are included within the Skylight Analytics reporting tool?
- What is a “reseller certificate” and why is Colt asking that I send one?
- Does my company need to contribute to FUSF?
- What is the Federal Universal Service Fund (FUSF)?
Will there be enough detail on the *one sheet paper invoice for my accounts payable team to process the invoices for payment
- PO Reference – Due to One Sheet paper Invoicing there will be no change to Account or BCN level PO references. If POs are also quoted on service level these will remain available on PDF invoice into Colt Online and/or via e-MID.
- Circuit references – Depending on your organization an invoice may have to be approved by more than one person, and it might have to be allocated against different cost centres, etc. This issue will be the same as today. Only difference is that your organization will receive a ‘One Sheet’ paper invoice. Either way, in that case it’s still recommended to use Colt Online if there are different approvers.
- Full description/name of the type of service billed. Full details will remain available on PDF invoice at Colt Online and/or via e-MID
*This option is not applicable for services contracted with Colt Japan, Singapore, Hong Kong and South Korea