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How to unzip a Call Detail Record (CDR) file?

How to unzip a Call Detail Record (CDR) file Firstly you will need to have an unzip software installed on…

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How to download Call Analyser?

How to download Call Analyser Colt *Call Analyser is an analysis tool for your Voice Services. It enables you to…

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Invoice you are searching for is not available?

Invoice you are searching for is not available There could be several reason for not having a search result. For…

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How to raise a ticket to novate your services

How to raise a ticket to novate your services You can raise a request to novate your service via Colt…

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How can I update an open ticket?

How can I update an open ticket? Steps From the Menu bar navigate to the Ticket option and select the…

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How can I track an open ticket?

How can I track an open ticket? Steps From the Menu bar navigate to the Ticket option and select the…

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How to contact Cease desk team

How to contact the Cease desk team Contact the Cease desk team in case you need to request/modify/cancel a cease…

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