- Which notifications/subscriptions are available in the contact management module?
- How do subscriptions and the contact management module in colt online work?
- How can I view the notifications/subscriptions that I am set up to receive from colt?
- What options are available in Colt Online?
- What is Planned Works ?
- What is the Order Management Portal?
- Colt Companion Guide – Service Assurance
- Colt Companion Guide – Service Delivery
- How to add an additional contact while creating a ticket?
- How to Open a PDF File in Google Chrome?
- Cloud SBC usage Reporting Portal – User Guide
- Why I get the message “Email domain invalid” during the creation of a new user in Colt Online?
- How to create a new user restricted to certain Billing Account Number(s)?
- How to change your invoice language?
- How to use Infovista?
- CIC Licensing Portal – User Guide
I cannot find my service on Colt Online. What shall I do?
Go to the services page, by clicking the “Services” tile, searching for your services in the search bar.
Ensure that you have the correct customer number (OCN) set up against your profile.
If you don’t have the customer number in your profile then check here on how to request it